add cloudflare issue to faq docs
Simon Smith committed
Jan 25, 2024 at 16:47 UTC
aaff3abc1ad7de061a2ee8ad3d1962e510d2f036
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docs/docs/meshcentral/faq.md
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@@ -66,3 +66,18 @@ To be able to transfer files
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To be able to control keyboard and mouse
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+## I'm using cloudflare and I'm getting a black screen but the mouse moves?
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+If you are using cloudflare for your DNS hosting and your remote screen is black, DONT PANIC!
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+Unfortunately, MeshCentral currently doesnt work with CloudFlares Proxy DNS Mode, so the remote agent devices have to connect directly to your MeshCentral Server instead of being proxied!
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+The fix is to simply disable the 'Proxy Status' to OFF inside your DNS A Record.
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+Simple follow the steps [here](https://developers.cloudflare.com/fundamentals/setup/manage-domains/pause-cloudflare/#disable-proxy-on-dns-records)
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+Once done, open your firewall for the `port` and `agentPort` ports of where your meshcentral is hosted, then restart your MeshCentral Server
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+The is currently a PINNED GitHub issue about this [here](https://github.com/Ylianst/MeshCentral/issues/5302)
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