disputes: update policy to reflect new form (#21)
There is a new streamlined form for naming disputes. We are going to direct all traffic this way so it is better to be explicit in the policy rather than sending people to a form to forward them to another form.
Myles Borins committed
Aug 3, 2022 at 17:45 UTC
546a4b5ad4cfbdcc2cc1e91e4a4ea9d8f3c614cb
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content/policies/disputes.mdx
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@@ -15,8 +15,8 @@ of the npm Code of Conduct or Open-Source Terms.
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## tl;dr
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-1. Open a support ticket at <https://npmjs.com/support>
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-1. Explain why you require a package, org, or username transferred
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+1. Open a support ticket at <https://support.github.com/contact/npm-name-disputes>.
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+1. Fill out the form with as much detail as possible.
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1. Support will address your request. Please note submitting a report does not
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guarantee the transfer of a package, org, or username.
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@@ -52,43 +52,6 @@ but giving that name to the requesting party would pose a supply-chain risk
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to the npm ecosystem. In such cases, requests may be denied independent of
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the validity of the claim.
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-## Beginning the process
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-
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-### Packages
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-
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-To dispute a package called `foo`, follow these steps:
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-
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-1. Open a support ticket at <https://npmjs.com/support>, indicating that
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- you would like to start the process to request ownership of the `foo`
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- package. Please explain the why you believe the package should be transferred.
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- You will get an automated reply from npm support to your email address.
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-1. Support will address your request. Please note submitting a report does not
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- guarantee the transfer of a package.
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-
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-### Organizations
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-
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-To dispute an organization name, follow these steps:
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-
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-1. Open a support ticket at <https://npmjs.com/support>, indicating that
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- you dispute an organization name. Include the name of the organization,
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- e.g. `@foo`. Please explain the why you believe the Organizations should
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- be transferred. You will get an automated reply from npm support to your
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- email address.
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-1. Support will address your request. Please note submitting a report does not
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- guarantee the transfer of an organization.
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-
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-### User names
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-To dispute a user name, follow these steps:
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-
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-1. Open a support ticket at <https://npmjs.com/support>, indicating that
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- you dispute a user name. Include the name of the user account,
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- e.g. `@foo`. Please explain why you believe the Username should be
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- transferred. You will get an automated reply from npm support to your
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- email address.
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-1. Support will address your request. Please note submitting a report does not
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- guarantee the transfer of a user name.
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-
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## Trademarks
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npm processes Trademark claims under GitHub's [Trademark Policy](https://docs.github.com/site-policy/content-removal-policies/github-trademark-policy).