| 1 | from typing import List |
| 2 | from typing import Optional |
| 3 | |
| 4 | from fastapi import APIRouter |
| 5 | from fastapi import Depends |
| 6 | from fastapi import Query |
| 7 | from loguru import logger |
| 8 | from sqlalchemy import func |
| 9 | from sqlalchemy import select |
| 10 | from sqlalchemy.ext.asyncio import AsyncSession |
| 11 | |
| 12 | from app.auth.models.users import User |
| 13 | from app.auth.utils import AuthHandler |
| 14 | from app.customer_portal.schema.dashboard import CustomerDashboardAlertStatsResponse |
| 15 | from app.customer_portal.schema.dashboard import CustomerDashboardCaseStatsResponse |
| 16 | from app.customer_portal.schema.dashboard import CustomerDashboardStatsResponse |
| 17 | from app.db.db_session import get_db |
| 18 | from app.db.universal_models import Agents |
| 19 | from app.incidents.models import Alert |
| 20 | from app.incidents.models import Case |
| 21 | from app.middleware.customer_access import customer_access_handler |
| 22 | |
| 23 | customer_portal_dashboard_router = APIRouter() |
| 24 | |
| 25 | |
| 26 | @customer_portal_dashboard_router.get( |
| 27 | "/dashboard/stats", |
| 28 | response_model=CustomerDashboardStatsResponse, |
| 29 | ) |
| 30 | async def get_customer_dashboard_stats( |
| 31 | customer_codes: Optional[List[str]] = Query(None, description="Optional subset of customer codes to scope the stats to"), |
| 32 | current_user: User = Depends(AuthHandler().get_current_user), |
| 33 | db: AsyncSession = Depends(get_db), |
| 34 | ): |
| 35 | """Get total alerts, cases, and agents for the logged-in customer.""" |
| 36 | accessible_customers = await customer_access_handler.resolve_effective_customers(current_user, customer_codes, db) |
| 37 | logger.info(f"Fetching dashboard stats for user {current_user.username}, customers: {accessible_customers}") |
| 38 | |
| 39 | if "*" in accessible_customers: |
| 40 | alert_count_q = select(func.count(Alert.id)) |
| 41 | case_count_q = select(func.count(Case.id)) |
| 42 | agent_count_q = select(func.count(Agents.id)) |
| 43 | else: |
| 44 | alert_count_q = select(func.count(Alert.id)).where(Alert.customer_code.in_(accessible_customers)) |
| 45 | case_count_q = select(func.count(Case.id)).where(Case.customer_code.in_(accessible_customers)) |
| 46 | agent_count_q = select(func.count(Agents.id)).where(Agents.customer_code.in_(accessible_customers)) |
| 47 | |
| 48 | total_alerts = (await db.execute(alert_count_q)).scalar_one() |
| 49 | total_cases = (await db.execute(case_count_q)).scalar_one() |
| 50 | total_agents = (await db.execute(agent_count_q)).scalar_one() |
| 51 | |
| 52 | return CustomerDashboardStatsResponse( |
| 53 | total_alerts=total_alerts, |
| 54 | total_cases=total_cases, |
| 55 | total_agents=total_agents, |
| 56 | success=True, |
| 57 | message="Dashboard stats retrieved successfully", |
| 58 | ) |
| 59 | |
| 60 | |
| 61 | @customer_portal_dashboard_router.get( |
| 62 | "/dashboard/alert-stats", |
| 63 | response_model=CustomerDashboardAlertStatsResponse, |
| 64 | ) |
| 65 | async def get_customer_dashboard_alert_stats( |
| 66 | customer_codes: Optional[List[str]] = Query(None, description="Optional subset of customer codes to scope the stats to"), |
| 67 | current_user: User = Depends(AuthHandler().get_current_user), |
| 68 | db: AsyncSession = Depends(get_db), |
| 69 | ): |
| 70 | """Get alert counts (total, open, in-progress, closed) for the logged-in customer.""" |
| 71 | accessible_customers = await customer_access_handler.resolve_effective_customers(current_user, customer_codes, db) |
| 72 | logger.info(f"Fetching dashboard alert stats for user {current_user.username}, customers: {accessible_customers}") |
| 73 | |
| 74 | if "*" in accessible_customers: |
| 75 | total_q = select(func.count(Alert.id)) |
| 76 | open_q = select(func.count(Alert.id)).where(Alert.status == "OPEN") |
| 77 | in_progress_q = select(func.count(Alert.id)).where(Alert.status == "IN_PROGRESS") |
| 78 | closed_q = select(func.count(Alert.id)).where(Alert.status == "CLOSED") |
| 79 | else: |
| 80 | customer_filter = Alert.customer_code.in_(accessible_customers) |
| 81 | total_q = select(func.count(Alert.id)).where(customer_filter) |
| 82 | open_q = select(func.count(Alert.id)).where(customer_filter, Alert.status == "OPEN") |
| 83 | in_progress_q = select(func.count(Alert.id)).where(customer_filter, Alert.status == "IN_PROGRESS") |
| 84 | closed_q = select(func.count(Alert.id)).where(customer_filter, Alert.status == "CLOSED") |
| 85 | |
| 86 | total = (await db.execute(total_q)).scalar_one() |
| 87 | open_count = (await db.execute(open_q)).scalar_one() |
| 88 | in_progress_count = (await db.execute(in_progress_q)).scalar_one() |
| 89 | closed_count = (await db.execute(closed_q)).scalar_one() |
| 90 | |
| 91 | return CustomerDashboardAlertStatsResponse( |
| 92 | total=total, |
| 93 | open=open_count, |
| 94 | in_progress=in_progress_count, |
| 95 | closed=closed_count, |
| 96 | success=True, |
| 97 | message="Dashboard alert stats retrieved successfully", |
| 98 | ) |
| 99 | |
| 100 | |
| 101 | @customer_portal_dashboard_router.get( |
| 102 | "/dashboard/case-stats", |
| 103 | response_model=CustomerDashboardCaseStatsResponse, |
| 104 | ) |
| 105 | async def get_customer_dashboard_case_stats( |
| 106 | customer_codes: Optional[List[str]] = Query(None, description="Optional subset of customer codes to scope the stats to"), |
| 107 | current_user: User = Depends(AuthHandler().get_current_user), |
| 108 | db: AsyncSession = Depends(get_db), |
| 109 | ): |
| 110 | """Get case counts (total, open, in-progress, closed) for the logged-in customer.""" |
| 111 | accessible_customers = await customer_access_handler.resolve_effective_customers(current_user, customer_codes, db) |
| 112 | logger.info(f"Fetching dashboard case stats for user {current_user.username}, customers: {accessible_customers}") |
| 113 | |
| 114 | if "*" in accessible_customers: |
| 115 | total_q = select(func.count(Case.id)) |
| 116 | open_q = select(func.count(Case.id)).where(Case.case_status == "OPEN") |
| 117 | in_progress_q = select(func.count(Case.id)).where(Case.case_status == "IN_PROGRESS") |
| 118 | closed_q = select(func.count(Case.id)).where(Case.case_status == "CLOSED") |
| 119 | else: |
| 120 | customer_filter = Case.customer_code.in_(accessible_customers) |
| 121 | total_q = select(func.count(Case.id)).where(customer_filter) |
| 122 | open_q = select(func.count(Case.id)).where(customer_filter, Case.case_status == "OPEN") |
| 123 | in_progress_q = select(func.count(Case.id)).where(customer_filter, Case.case_status == "IN_PROGRESS") |
| 124 | closed_q = select(func.count(Case.id)).where(customer_filter, Case.case_status == "CLOSED") |
| 125 | |
| 126 | total = (await db.execute(total_q)).scalar_one() |
| 127 | open_count = (await db.execute(open_q)).scalar_one() |
| 128 | in_progress_count = (await db.execute(in_progress_q)).scalar_one() |
| 129 | closed_count = (await db.execute(closed_q)).scalar_one() |
| 130 | |
| 131 | return CustomerDashboardCaseStatsResponse( |
| 132 | total=total, |
| 133 | open=open_count, |
| 134 | in_progress=in_progress_count, |
| 135 | closed=closed_count, |
| 136 | success=True, |
| 137 | message="Dashboard case stats retrieved successfully", |
| 138 | ) |