| 1 | --- |
| 2 | title: First wins (30 minutes) |
| 3 | description: Four fast milestones to prove CoPilot is working end-to-end. |
| 4 | --- |
| 5 | |
| 6 | If you’re onboarding a new environment, aim for these milestones. |
| 7 | |
| 8 | ## 1) Operator: triage an alert → open a case |
| 9 | - Go to **Incident Management → Alerts** |
| 10 | - Open an alert and review the context |
| 11 | - Create or link a **Case** |
| 12 | |
| 13 | **Docs:** [Incident alerts](/user/ui/incident-alerts) · [Incident cases](/user/ui/incident-cases) |
| 14 | |
| 15 | **Video track:** [Operator track](/user/videos#operator-track) |
| 16 | |
| 17 | ## 2) Admin: provision a customer |
| 18 | Provision a tenant and verify it appears correctly in the Customers view. |
| 19 | |
| 20 | **Docs:** [Customer provisioning](/user/customer-provisioning) |
| 21 | |
| 22 | ## 3) Admin: connect an integration / connector |
| 23 | Connect at least one data source and verify it shows up in CoPilot. |
| 24 | |
| 25 | **Docs:** |
| 26 | - [3rd‑party integrations](/user/ui/external-third-party-integrations) |
| 27 | - [Network connectors](/user/ui/external-network-connectors) |
| 28 | |
| 29 | ## 4) Validate indices and retention |
| 30 | Make sure the backing indices/patterns exist and data is landing where expected. |
| 31 | |
| 32 | **Docs:** [Indices management](/user/ui/indices-management) |