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jpg619/version-bump-tar-2
@reggi/path-to-regexp dependabot/npm_and_yarn/main/copy-to-clipboard-4.0.2 dependabot/npm_and_yarn/main/eslint-10.4.0 dependabot/npm_and_yarn/main/npmcli/eslint-config-7.0.0 dependabot/npm_and_yarn/main/proc-log-7.0.0 dependabot/npm_and_yarn/npm_and_yarn-826852524d dependabot/npm_and_yarn/npm_and_yarn-ab9a7f4bc2 deprecate-totp-2fa dhei/classic-tokens gat-bypass-2fa-docs jpg619/fix-accessibility-content-flow jpg619/version-bump-tar-2 kartykp/gat-bypass-2fa-docs kartykp/upgrade-path-to-regex main maitxn/version-bump-tar patch-1 reggi/cache-based-on-version reggi/dev-engines reggi/fix-transform-prettier reggi/overrides update-search-sensitivity
mdx 49 lines 1.99 KB
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1 ---
2 title: Receiving a one-time password over email
3 ---
4
5 import shared from '~/shared.js'
6
7 For your security, npm may require additional verification to allow you to log in to your account. If you do not have [two-factor authentication](configuring-two-factor-authentication) enabled, you may be asked to verify yourself with a one-time password sent to the email address configured for your account.
8
9 ## Logging in with a one-time password
10
11 1. <>{shared['user-login'].text}</>
12
13 <>{shared['user-login'].image}</>
14
15 2. You'll be prompted for a one-time password that was sent to your email.
16
17 <Screenshot src="/getting-started/setting-up-your-npm-user-account/one-time-password-email.png" alt="Screenshot showing one-time password request" />
18
19 3. Check your email account for an email from npm containing your one-time password (the subject will begin "OTP for logging in to your account").
20
21 <Screenshot src="/getting-started/setting-up-your-npm-user-account/email-otp-code.png" alt="Screenshot showing OTP code in email" />
22
23 4. Enter the digits from your email in your one-time password field.
24
25 ## Enabling two-factor authentication
26
27 To avoid this additional login step, with a one-time password sent to you via e-mail, you can configure [two-factor authentication with a device](/configuring-two-factor-authentication) (2FA) instead.
28
29 ## Unable to access email
30
31 If you are unable to access the email linked to your npm account, you can submit a support ticket to reset this email address.
32
33 1. <>{shared['user-login'].text}</>
34
35 <>{shared['user-login'].image}</>
36
37 2. Under the "Login Verification" form, click **Try recovering your account**.
38
39 3. <>{shared['start-account-recovery'].text}</>
40
41 <>{shared['start-account-recovery'].image}</>
42
43 4. <>{shared['support-ticket-form'].text}</>
44
45 - <>{shared['enter-email-address'].text}</>
46 - In the **How can we help?** section, select **Reset my email**.
47 - <>{shared['support-ticket-other'].text}</><>{shared['connect-to-accounts'].text}</>
48
49 5. <>{shared['submit-support-ticket'].text}</>