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Finding crashes (signal)

A "crash" = the kernel delivered a fatal signal to the agent process. The signature is AE_FATAL_SIGNAL_CODE non-empty.

Quick recipe

Get recent signal crashes on stable + recent nightlies:

.agents/skills/query-agent-events/scripts/get-events.sh \
    --health crash \
    --since '24h ago' \
    --versions auto

Output is a JSON dump under <repo>/.local/audits/query-agent-events/<timestamp>.json.

Then aggregate:

.agents/skills/query-agent-events/scripts/analyze-events.sh \
    --input <bundle.json> \
    --by signal

What "signal crash" means

The agent received a fatal signal (SIGSEGV, SIGBUS, SIGFPE, SIGABRT, SIGILL, etc.) and could not gracefully recover. The deadly-signal handler tried to capture context (signal_code, fault_address, stack_trace) before exiting.

Distinguishing predicates:

  • AE_FATAL_SIGNAL_CODE non-empty -- definitive marker.
  • AE_AGENT_HEALTH IN crash-first / crash-loop / crash-repeated / crash-entered -- the agent classifies the result.
  • AE_AGENT_EXIT_REASON_* typically contains signal-segmentation-fault, signal-bus-error, signal-floating-point-exception, signal-illegal-instruction, signal-abort, etc.

Index-friendly query for crashes

{
  "after":  -86400,
  "before": 0,
  "last":   500,
  "__logs_sources": "agent-events",
  "selections": {
    "AE_AGENT_HEALTH":  ["crash-first", "crash-loop", "crash-repeated", "crash-entered"],
    "AE_AGENT_VERSION": ["v2.10.0", "v2.10.0-135-nightly", "v2.10.0-130-nightly"]
  },
  "facets": ["AE_FATAL_SIGNAL_CODE", "AE_FATAL_FUNCTION", "AE_HOST_ARCHITECTURE", "AE_OS_FAMILY"]
}

The auto version filter computes the version list dynamically (see update-cadence.md).

Triage flow

  1. Get the dump -- get-events.sh --health crash.
  2. Group by signal -- analyze-events.sh --by signal to see SIGSEGV vs SIGBUS vs SIGABRT distribution.
  3. Group by function for the dominant signal -- analyze-events.sh --by fatal_function --filter "signal=SIGSEGV/SEGV_MAPERR" (or pre-filter the dump with jq).
  4. Pick the dominant function, look at one representative event's stack trace (AE_FATAL_STACK_TRACE), correlate with source.
  5. Cross-check by version -- is this on stable only? Just nightlies? When did it appear?
  6. Cross-check by environment -- arch? distro? kubernetes? parent vs child? Is the crash environment-specific?
  7. Read source, fix bug.

Common signal-code values

(from <repo>/src/libnetdata/signals/signal-code.c:97-184, see AE_FIELDS.md for the full table)

Signal code What it means
SIGSEGV/SEGV_MAPERR NULL pointer / freed memory / unmapped page.
SIGSEGV/SEGV_ACCERR Write to read-only / executable page.
SIGBUS/BUS_ADRALN Misaligned access (mostly ARM / mmap).
SIGBUS/BUS_OBJERR Object-level fault (often disk I/O).
SIGFPE/FPE_INTDIV Integer divide by zero.
SIGABRT/SI_TKILL abort() / assertion failure.
SIGILL/ILL_ILLOPC Illegal instruction (often binary corruption).
SIGTRAP/TRAP_BRKPT Breakpoint trap. Usually a debugger; sometimes a deliberate __builtin_trap().

Pitfalls

  • Empty stack trace: AE_FATAL_STACK_TRACE may be the string info: will now attempt to get stack trace or info: stack trace is not available, libbacktrace reports no frames when the fault was instantaneous (e.g. NULL deref at low address). Without the stack, fall back to AE_FATAL_FUNCTION + AE_FATAL_FILENAME + AE_FATAL_LINE (these are populated from __FILE__ / __LINE__ of the most recent fatal() call -- not the crash site, but often nearby).

  • Aborted dumps: events where AE_FATAL_SIGNAL_CODE is set but other AE_FATAL_* fields are empty -- the signal arrived before context capture completed.

  • Shutdown races: a crash during shutdown reports AE_EXIT_CAUSE = 'killed hard on exit' or 'killed hard on shutdown' with a stack trace that may show shutdown timing rather than the actual crash site. Interpret with caution.

  • Sentry-suppressed: when AE_FATAL_SENTRY = true, the agent attempted a Sentry submission. Sentry breakdowns have more information; cross-reference if available.

Filtering out noise

Many crashes from old / unsupported versions are already fixed. The default --versions auto filter handles this. For wider investigations, scope to stable releases only:

get-events.sh --health crash --versions '^v2\.\d+\.\d+$'
  • recipes/find-by-function.md -- when you have a function name in mind.
  • recipes/find-by-version.md -- regression spotter.
  • finding-fatals.md -- the OTHER class (deliberate exits, not signal crashes).