Add notes/known issues section to installation page (#9053)
* Add notes section to installer with OpenSSL * Add LibreSSL and Clang * Libre * Remove LibreSSL warning * Add sections about CFLAGS to install and claim * Update * Retrigger CI
Joel Hans committed
Jun 4, 2020 at 07:09 UTC
b1c96ce59d2eb7e46b35609b03715c9c15243aa6
2 files changed
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claim/README.md
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@@ -189,6 +189,20 @@ might be having with the ACLK or claiming process.
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Use these keys and the information below to troubleshoot the ACLK.
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+#### Claiming on older distributions (Ubuntu 14.04, Debian 8, CentOS 6)
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+
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+If you're running an older Linux distribution or one that has reached EOL, such as Ubuntu 14.04 LTS, Debian 8, or CentOS
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+6, your Agent may not be able to securely connect to Netdata Cloud due to an outdated version of OpenSSL. These old
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+versions of OpenSSL cannot perform [hostname validation](https://wiki.openssl.org/index.php/Hostname_validation), which
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+helps securely encrypt SSL connections.
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+
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+We recommend you reinstall Netdata with a [static build](/packaging/installer/methods/kickstart-64.md), which uses an
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+up-to-date version of OpenSSL with hostname validation enabled.
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+
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+If you choose to continue using the outdated version of OpenSSL, your node will still connect to Netdata Cloud, albeit
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+with hostname verification disabled. Without verification, your Netdata Cloud connection could be vulnerable to
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+man-in-the-middle attacks.
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+
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#### cloud-enabled is false
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If `cloud-enabled` is `false`, you probably ran the installer with `--disable-cloud` option.
packaging/installer/README.md
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@@ -165,3 +165,42 @@ the community helps fix any bugs that might have been introduced in previous rel
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- Protect yourself from the rare instance when major bugs slip through our testing and negatively affect a Netdata
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installation
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- Retain more control over the Netdata version you use
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+
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+## Installation notes and known issues
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+
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+We are tracking a few issues related to installation and packaging.
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+
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+### Older distributions (Ubuntu 14.04, Debian 8, CentOS 6) and OpenSSL
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+
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+If you're running an older Linux distribution or one that has reached EOL, such as Ubuntu 14.04 LTS, Debian 8, or CentOS
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+6, your Agent may not be able to securely connect to Netdata Cloud due to an outdated version of OpenSSL. These old
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+versions of OpenSSL cannot perform [hostname validation](https://wiki.openssl.org/index.php/Hostname_validation), which
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+helps securely encrypt SSL connections.
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+
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+We recommend you reinstall Netdata with a [static build](/packaging/installer/methods/kickstart-64.md), which uses an
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+up-to-date version of OpenSSL with hostname validation enabled.
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+
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+If you choose to continue using the outdated version of OpenSSL, your node will still connect to Netdata Cloud, albeit
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+with hostname verification disabled. Without verification, your Netdata Cloud connection could be vulnerable to
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+man-in-the-middle attacks.
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+
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+### CentOS 6 and CentOS 8
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+
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+To install the Agent on certain CentOS and RHEL systems, you must enable non-default repositories, such as EPEL or
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+PowerTools, to gather hard dependencies. See the [CentOS 6](/packaging/installer/methods/manual.md#centos-rehel-6-x) and
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+[CentOS 8](/packaging/installer/methods/manual.md#centos-rehel-8-x) sections for more information.
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+
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+### Multiple versions of OpenSSL
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+
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+We've received reports from the community about issues with running the `kickstart.sh` script on systems that have both
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+a distribution-installed version of OpenSSL and a manually-installed local version. The Agent's installer cannot handle
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+both.
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+
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+We recommend you install Netdata with the [static binary](/packaging/installer/methods/kickstart-64.md) to avoid the
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+issue altogether. Or, you can manually remove one version of OpenSSL to remove the conflict.
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+
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+### Clang compiler on Linux
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+
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+Our current build process has some issues when using certain configurations of the `clang` C compiler on Linux. See [the
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+section on `nonrepresentable section on output`
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+errors](/packaging/installer/methods/manual.md#nonrepresentable-section-on-output-errors) for a workaround.
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